Privacy Policy
Effective 2025
OUR COMMITMENT TO PRIVACY
Mendiola Properties LLC has developed this Privacy Policy as an extension of our commitment to combine quality products and services with integrity in dealing with users. This Policy is designed to assist you in understanding how we collect, use and protect the personal information provided to us.
THE INFORMATION WE COLLECT
When you visit our site, we collect two types of information: personal information you actively choose to disclose and information that arises out of your browsing of our site. Passive information is collected on an aggregate and anonymous basis.
1. Personally Identifiable Information
A. Registration and Contact Forms When you submit information through our website we will collect PII which may include your name, physical address, zip code, telephone number, and email address. This PII is securely stored.
B. SMS Communications When you provide your phone number and opt in to receive SMS messages from Mendiola Properties LLC, we will use that number to send you recurring automated text messages regarding your property inquiry, cash offer updates, appointment confirmations, and follow up communications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent to receive SMS messages is not required to sell your property or use our services.
SMS opt-in information, including your phone number and consent status, will not be shared with any third parties, affiliates, or partners for marketing purposes. This information is collected solely for the purpose of communicating with you about your property inquiry, cash offer updates, and appointment confirmations from Lone Star Property Liquidators. Your SMS consent data is kept strictly confidential and is only used to facilitate direct communication between you and our team.
C. Surveys and Promotions Occasionally you may voluntarily provide PII to complete surveys or questionnaires. We use this information to improve our services.
Active Information You Choose to Provide In order to gain use of the site we may require you to disclose the following information: Name, Email, Address and Phone Number. We use secure socket layer (SSL) encryption to protect the transmission of information you submit to us.
2. Passive Information
We store and collect various types of passive information on an aggregate and anonymous basis. This information may include your Internet protocol address, your device operating system and browser type, cookies, and the address of a referring website.
Cookies Our site utilizes cookies to collect information about how our site is used. If you do not wish to transmit cookie information about yourself, you may turn off the cookie function in your web browser.
HOW WE USE THE INFORMATION COLLECTED
We use Active Information for purposes of administering our core business functions, including responding to property inquiries, contacting homeowners about cash offers, scheduling appointments, and providing customer support.
We reserve the right to use Active and Passive Information to prevent, detect and investigate fraud, security breaches, or any other potentially prohibited or illegal activity.
Receiving and Sharing of Information from and with Third Parties
We may share Personal Information necessary to the prevention of fraud, illegal activities, and security breaches. Law enforcement and governmental agencies may access and use certain information pursuant to any law, regulation, or subpoena. Third parties who perform services for us may also have access to your information in the performance of such necessary services.
HOW WE SECURE YOUR INFORMATION
We secure your personal information by using reasonable efforts to prevent unauthorized access or disclosure. We employ physical, electronic, and managerial processes to safeguard and secure your information.
Removing Your Information You may request the removal and deletion of your PII from our systems by contacting us at the email address listed on our website.
Links to Other Websites Links to third party websites may be provided solely for your information and convenience. This Privacy Policy does not cover the information practices of those websites.
Children's Privacy Protection Our site does not target and is not intended for children under the age of 18, and we will not knowingly collect PII from them.
CHANGES TO THIS POLICY
Any updates or changes to the terms of this Privacy Policy will be posted on our site. By using our site, you acknowledge acceptance of this Privacy Policy in effect at the time of use.
For any additional questions on this Policy, please contact us through the contact information provided on our website.
Copyright 2025. Mendiola Properties LLC. All rights reserved.